PURCHASE SUPPORT

During the choice of the machine, VISCAT FULGOR pays particular attention to your specific work needs, advising you on the type of machine that most suits your needs. Our experience allows us to evaluate together with you everyday problems; We evaluate the collection of obsolete and out of order machines.

Before being your suppliers we want to be your advisors.

TRAINING ON THE USE OF MACHINES AND ON-SITE INSTALLATION

Often the first information are the most important. Trust in who has more than 50 years of experience.
VISCAT FULGOR’s staff are at your complete disposal to partner you in the first-time use of new machines, thus allowing you to obtain the best performance from any of them. You can find a testing and training centre with the entire range of our machines at your disposal at our site. On your specific request we can install the machine directly at your site and simultaneously carry out on-site training.

AFTER-SALE SERVICE

VISCAT FULGOR offers after-sale service to answer all your questions and solve any problems you may have after the sale. Our technicians can follow you in any operation as if they were onsite, by phone or online, thus allowing you to have real time service while remaining at your workshop.
If necessary we can carry out maintenance interventions at your site. Ask for an offer of it.

ORIGINAL SPARE PARTS and MAINTENANCE

VISCAT FULGOR’s spare part service ensures the immediate supply of any original replacement spare part, paying particular attention to mechanical parts most subjected to wear. In case of obsolete machines it is always possible to retrofit the machine or to depreciate them on the purchase of new ones. Moreover, it is possible to schedule standard maintenance with our Production department, thus reducing downtimes at most or eliminating them using a service machine.

SAFE SECOND-HAND MACHINES

VISCAT FULGOR’s second hand machines are guaranteed, safe and inexpensive. Starting a new activity or having a second-hand machine for emergencies is today much more inexpensive.